Dermadry FAQ

Dermadry FAQ

What is Dermadry?

Dermadry is a home-use tap water iontophoresis device that treats excessive sweating of the hands, feet, and underarms.

How does Dermadry work?

Dermadry is a home tap-water iontophoresis device. It works by directing a mild current through the skin, which neutralizes the connection between the nerves and sweat glands. The current inhibits sweat production in the treated area, which leads to a sweat reduction in the treated zone.

Are there clinical studies on iontophoresis?

Many studies have been conducted on the safety and efficiency of iontophoresis as a treatment option for hyperhidrosis. The earliest literature on iontophoresis as a treatment method dates back to the 1930s. Since then, an increasing number of studies are performed every year on hyperhidrosis and iontophoresis.

Many of these studies have demonstrated that the success rates of iontophoresis in the treatment of hyperhidrosis can reach 93%, 98.5% and even 100% of patients treated for hyperhidrosis. Learn more about the science behind iontophoresis (and success rates) here.

How effective is Dermadry?

Dermadry is highly effective in treating the majority of hyperhidrosis cases, from mild to severe. A customer satisfaction survey on 749 Dermadry users, showed that:

  • 98.3% of Dermadry users saw a reduction in their sweat level in the treated area(s).
  • 95.5% said they would recommend Dermadry to someone who also struggles with excessive sweating.
  • There was an overall 91.2% customer satisfaction rate.

Where are your products made?

Our products are designed and manufactured in Canada. Our headquarters are located in Montreal, Quebec.

What areas does Dermadry treat?

Dermadry treats excessive sweating of the hands, feet, and underarms, also known as palmar, plantar, and axillary hyperhidrosis, respectively.

Can everyone use Dermadry?

Dermadry is indicated for use by those at least 13 years of age. In the USA, the device is intended for use by over the age of 21.

There are certain contraindications for iontophoresis treatment. Before ordering your Dermadry device, be sure to check the list of contraindications, to see if iontophoresis is right for you. If you are unsure, talk to us! If you have any concerns, we suggest you speak with your healthcare provider.

Is Dermadry FDA-cleared?

Yes, Dermadry is FDA cleared.

Does Dermadry have a certification and/or approval?

In addition to our FDA clearance, Dermadry is CE marked and is licensed by Health Canada and the Australian Therapeutic Goods Administration. Our device is dermatologist-recommended, and Dermadry Total has the seal of approval from the Canadian Podiatric Medical Association (CPMA). Safety is our top priority, you can view all of our certifications and compliances right here on our website.

How do I use Dermadry?

Our setup can be done within a few minutes. You just need access to an electrical plug and some tap water. Watch our video tutorials on our YouTube channel to see a step-by-step guide.

Do I need a prescription?

No, Dermadry does not need a prescription, except in the United States. All iontophoresis machines for personal use require a prescription from a healthcare professional in the United States. If you are in the USA and need help getting a prescription, we can help you get one, please contact our support team via email, phone, or webchat.

Where can your products be purchased?

Our products can be purchased on our website, as well as Amazon in certain countries. We offer free express shipping worldwide.

How much does Dermadry cost?

  • Dermadry Total is US$699 US.
  • Dermadry Hands & Feet is US$679 US.
  • Dermadry Underarms is US$659 US.

Are there any side effects?

Dermadry is associated with limited minor side effects such as skin tingling and redness on the treated zone. View our full list of potential side effects (and contraindications) here.

Where can I read some reviews?

You can read over 400 reviews right here on our website. If you would prefer to read reviews on a third party website, check out our reviews on Amazon (available in certain countries). We also have a playlist of YouTube reviews and unboxings in several languages on our channel.

What’s the difference between your products?

The difference between the products in our range is simply the areas they treat. Dermadry Hands & Feet is only for the treatment of hands and feet, Dermadry Underarms is only for the treatment of underarms, and Dermadry Total treats all three zones: hands, feet, and underarms.

Is this a permanent treatment/cure?

There is no cure for hyperhidrosis. Iontophoresis is a highly effective treatment option that can provide long-lasting dryness with maintained use.

Where can I do my treatments?

Our device is portable and can be used from anywhere. All that is needed is access to an outlet (energy source) and tap water. You can set it up in your living room and use it while watching your favourite show, or set it up in your home office and catch up on work while doing it (depending, of course, on the zone you are treating)!

Is Dermadry easy to use?

Dermadry is very simple to use as it was built with user-friendliness in mind. Our all-in-one device only takes about a minute to set up. Every device comes with a clear and concise instruction manual that outlines everything you need to know before, during, and after your treatment. Our device’s modern design and built-in presets, means that you just have to click a few buttons to get it started.

How long are treatments?

Underarm treatments are 15 minutes each, while treatments for hands and feet are both 20 minutes each.

How long do I have to do treatments for?

Treatment frequency depends on the severity of hyperhidrosis (generally categorized as mild, moderate, or severe). The more intense your sweating is, the more treatments will need to be performed.

To get a better understanding of how often you will need to do treatments, read our iontophoresis guide here, and check out our iontophoresis FAQ here.

Do I have to keep doing treatments to stay dry?

Yes. Dermadry’s iontophoresis treatments are divided into two stages: the initial phase, and the maintenance phase. The initial phase is generally 4-6 weeks long, until you achieve your desired dryness. Once this has been achieved, maintenance treatments must be performed (frequency depends on level of hyperhidrosis as well). The majority of people only have to do a treatment every 1-2 weeks in the maintenance phase. These treatments can provide up to 6 weeks of dryness at a time.

Isn’t it normal to sweat?

Of course! It’s completely normal and completely necessary to sweat, in order to regulate body temperature. However, those who suffer from hyperhidrosis sweat 4-5 more than is needed for thermoregulation needs. There are between 2-4 million sweat glands on the body, and reducing excessive sweating in localized areas (hands, feet, and/or underarms) will not affect the ability to sweat normally on other parts of the body.

Hyperhidrosis is not just “normal” sweating, it’s constant, excessive, and uncontrollable sweating. Those who do not suffer from hyperhidrosis may not realize how deeply it can affect everything from a person’s self confidence to their mental health. It is normal to sweat, until it interferes with your daily life, or you must plan your life around your condition. It is important to get treated in order to regain some normalcy in everyday life.

Learn more about hyperhidrosis and its effects on quality of life here.

Will I sweat somewhere else or will I experience compensatory sweating?

No. The area(s) being treated with hyperhidrosis account for only a small percentage of the body’s total sweat glands, and as the treatment is localized to these zones, it will generally not lead to any compensatory sweating. Iontophoresis drastically reduces sweat levels to an absolute minimum, it does not stop sweating to a point where your body is no longer able to produce sweat.

How do I know if this will work for me?

Dermadry is highly effective in treating hyperhidrosis, from mild to severe cases. 98.3% of our customers noticed a visible sweat reduction. We want you to be satisfied with your results, which is why we offer a 100-day satisfaction guarantee.

We’re confident that we can help you achieve your sweat reduction goals, and our support team is here to help you every step of the way. Do you have more questions? Contact us! We are available through chat, email, and phone to help you, whether you’re planning on starting your treatments, or are already in the process of doing them! For more answers to frequently asked questions, check out our support section and browse through our range of devices below..

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