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iontophoresis machine


Hyperhidrosis is a debilitating condition that can interfere with a patient’s everyday life and ability to complete otherwise simple tasks rendered difficult because of uncontrollable incessant sweating. The impacts of this condition are wide-ranging and long-lasting. It is a misunderstood and stigmatized condition whose effects can be controlled with proper and adequate treatment. A sense of normalcy can be attained through maintaining a proper treatment schedule, that can drastically reduce the effects of the condition.

Is Dermadry’s iontophoresis device covered by my insurance?

Dermadry may be eligible for a full or partial refund by your insurance provider. The documents provided on this page will provide you with the information you need to facilitate the process of getting your Dermadry iontophoresis device reimbursed by your insurance provider. Depending on your provider and insurance plan, you may be eligible for a full or partial refund. If the cost of the device exceeds the covered amount, you can pay the rest out-of-pocket.

How can I get Dermadry reimbursed by my insurance provider?

We suggest that you get started by getting in touch with your insurance provider directly to find out if your plan and/or provider covers this treatment. You will likely need to request a claim form from your insurance provider, which you will need to fill out.
Dermadry is a medical device, and we suggest looking through your plan’s specifications to see if Class II medical devices are covered. Dermadry is a tap water iontophoresis device, which is a treatment solely used to treat the medical condition known as hyperhidrosis.
At this time, Dermadry does not bill insurance providers directly, so you will have to purchase our device from us and then submit a claim for reimbursement for the device.

Dermadry’s Insurance Reimbursement Guide

Getting an iontophoresis device covered by your insurance provider may be challenging. We are here to help by guiding you through the first steps you need to take and providing you with all the information and documents you need.
We have created downloadable PDFs with all the information you need to get started. Click the links belows to download the documents.

Dermadry’s Insurance Reimbursement Guide

A guide outlining the steps you need to take to start the process of getting your Dermadry reimbursed by your insurance provider. We have included all the information about us that you may need to include on your claim form.

Dermadry One Pager

This is a summary of Dermadry’s intended use, certifications, and specifications that can be shared with your insurance provider, as well as your healthcare provider.

Letter of Medical Necessity Template

Letter of Medical Necessity Template: To accompany your request, a letter of medical necessity from your doctor will be necessary. We have provided a template that can be shared with your healthcare provider, who can fill in some information and sign it. Some text in the letter will require modifications to fit your case, as well as the addition of personal information.

Letter of Appeal Template

Sometimes your initial claim will be denied by your insurance provider. In many cases, you can appeal the decision by submitting additional documentation and a letter of appeal. We have provided a template as a starting point. Additional documents and information must be provided, including personal information and specifics about your case. You can share this template with your healthcare provider who can help fill out the information and sign it.
To download our full PDF guide click here.
As always, we’re there to help! If you have any questions or require assistance, please contact our support team through our web chat, by email at, or by phone at 1 866 LIVE DRY (548-3379).